Terms & Returns

Shipping & Returns
Return Policy
Privacy Policy & Security of Customer Information
Buying Coins
Grading & Authenticity
Numismatic Coins Return Privilege
Bullion Coins Non-Returnable
the coin guys Bid Pricing
Volatility
Unregulated State of the Rare Coin Market
Representations


Shipping & Returns

All coins will be shipped through the U.S. Postal Service. We are not responsible for lost or damaged packages. Shipping charges are calculated based on the package weight, your delivery address, shipping method, and any insurance. Shipping charges are added when you complete the check out process. We also offer promotional shipping if stated within the description of an item to valid U.S. addresses within the lower 48 United States. Shipping and insurance fees are non-refundable. the coin guys can only ship coins to US addresses, and will not ship to other countries.

For orders within the lower 48 United States, please allow 2 to 5 business days for delivery. Note that the U.S. Postal Service may have transit times in excess of 5 business days depending on your location. If you need your package within a certain time frame, please let us know. Delays in shipping due to Holidays, weather, or other factors beyond our control can occur. Rest assured you will receive your package(s) and we will make every effort to resolve the issue to your satisfaction.

Orders are securely packaged and shipped the same or next business day after your payment is received (excluding Holidays).


Return Policy

We want you to be happy with whatever coin you purchase from us! Simple as that. Therefore, we offer a 10 day Satisfaction Guarantee return policy on all rare coins. We cannot however accept returns on bullion. Shipping costs are not refundable. Also, coins returned must be in their original and undamaged holder which they were delivered in. Refunds will generally be made by the coin guys within 3 business days after receiving the returned item(s). Additional terms and conditions specific to Numismatic Coins returns and Bullion Coins can be found within the applicable section below.


Privacy Policy & Security of Customer Information

We use PayPal for financial transactions to assure the privacy and security of your financial information. No such information is collected by the coin guys. the coin guys are not affiliated, nor represent PayPal. A PayPal account is not required to complete a transaction. We do not sell, offer, or contribute any of our sales records, purchase records, or general client information to any private or public entity. the coin guys are not affiliated with the United States Government, or any government agency.


Buying coins

the coin guys are always available to assist you in selecting coins for your collection or investment stash. Just keep in mind that you are ultimately responsible for any purchase and purchases represent your decision to buy coins. We aren’t perfect and we do make mistakes from time to time. As such, we reserve the right to refuse to sell any item that is improperly priced or whose price is the result of a web page or programming error.


Grading & Authenticity

Grades and descriptions of rare coins from the coin guys are opinions, not statements of fact or guarantees, and are based on standards and interpretations that can and do change over time. the coin guys uses contemporary grading standards and interpretations and relies upon the opinions or independent grading services such as the Professional Coin Grading Service and the Numismatic Guaranty Corporation. Both of these grading services are recognized in the coin industry for their expertise. Any graded and slabbed coins from these companies are backed by their  guarantee and certified to be authentic. the coin guys relies upon those guarantees in selling coins and we cannot guarantee that the coins we sell would achieve the same grade from any independent grading service in the future. the coin guys expressly disclaim any other warranties with respect to the coins, expressed or implied, including the implied warranties of merchant ability and fitness for a particular purpose.


Numismatic Coins Return Privilege

the coin guys want you to enjoy your purchases and thus guarantee your full satisfaction! You may return any numismatic coins you order from the coin guys, in their original holders, within 10 days of receipt for a full refund, unless you are otherwise notified at the time of the sale. Carefully inspect and evaluate your coins during this period. Coins removed from original holders are considered SOLD and non-returnable. Original holders can and do include slabbed coins, coins in Mylar coin flips, Air-Tite holders, etc. To receive a refund or exchange, you must return your numismatic coin order to the coin guys, registered and insured via the U.S. Postal Service, in the original holder as shipped, within 10 days of receipt. Shipping fees are non-refundable. We do not reimburse return postage fees unless the return is due to an error on our part. The shipping fees will be deducted from your refund.


Bullion Coins Non-Returnable

Coins categorized as “Bullion” are not subject to return or exchange. Sales of all such Bullion coins are considered final. Gold coins and gold bullion are not returnable. Shipment of Bullion orders is normally accomplished within 10 days of funding unless advised otherwise.


the coin guys Bid Pricing

the coin guys would be very willing to assist you in selling your quality coins. Whether we make you a generous offer to purchase your coins or to act as your agent to sell your coins under consignment. We cannot guarantee that bids will be made on every coin, or that our bid will equal or exceed that from other coin dealers, but we are very straightforward and honest with our customers. We want to build long-term relationship with our customers and that can only be accomplished through trust and integrity. Remember, the coin guys are here as a resource to assist all in their coin collecting journeys. the coin guys are buyers of any coins and currency.


Volatility

The coin market is volatile and therefore subject to substantial fluctuations including significant and rapid increases and decreases in value from time to time. Collectors and investors alike must be able to assume the risk of such price fluctuations. For that reason, rare coins are not suitable for everyone. Due to market volatility, all prices are subject to change. Every effort is made to keep pricing on this site up to date; however, changes to current market prices may not be reflected if there has been a recent and significant increase. In the event there is a price change on your order, you will be notified and given the option of accepting the price change, dropping the item from your order, or canceling your order altogether.


Unregulated State of the Rare Coin Market

At present, there are no restrictions or regulations on the sale, purchase, or ownership of rare coins. This fact provides certain tax and privacy advantages. However, there is no guarantee that, in the future, these benefits will not be restricted or totally removed by government regulation.


Representations

Information and statistics used in the preparation of the coin guys advertising materials, newsletters, and oral presentations are derived from industry sources that we believe to be reliable. Any statements or predictions are opinions only, not statements of fact. Remember that market conditions are subject to change without notice and no guarantee of accuracy is either expressed or implied.


 

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